Privacy Policy

Last updated: June 2026

Yougevity Research ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights — including those under the EU General Data Protection Regulation (GDPR) and the UK GDPR.

Our business is operated from Dubai, United Arab Emirates. By using our website or placing an order, you agree to the practices described in this policy.

1. What Data We Collect

We may collect the following personal data when you use our site or make a purchase:

  • Identity data: name
  • Contact data: email address, phone number, shipping and billing address
  • Transaction data: details of products purchased and payment records (we do not store full card details)
  • Technical data: IP address, browser type, device information, and pages visited
  • Communications data: any messages or enquiries you send us

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your order or enquiry
  • To send you transactional emails (order confirmations, shipping updates)
  • To comply with legal and regulatory obligations
  • To improve our website and customer experience (analytics)
  • To send marketing communications, where you have given consent or where we have a legitimate interest and you have not opted out

3. Legal Basis for Processing (GDPR / UK GDPR)

For customers in the UK and EU, we process your data under the following legal bases:

  • Contract: processing necessary to fulfil your order
  • Legal obligation: where we are required to retain data by law
  • Legitimate interests: fraud prevention, site security, and service improvement
  • Consent: for marketing emails, where explicitly provided

4. Cookies

Our website uses cookies to improve functionality and analyse site traffic. These may include:

  • Essential cookies: required for the site to function (e.g. cart, session)
  • Analytics cookies: to understand how visitors use the site (e.g. Google Analytics)
  • Marketing cookies: to measure ad performance (e.g. Meta Pixel), where consent is given

You can control cookies through your browser settings or our cookie consent tool. Disabling certain cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party services to operate our store. These may process your data on our behalf and include:

  • Shopify — e-commerce platform and order management
  • Payment processors — for secure transaction handling (e.g. Shopify Payments, Stripe)
  • Shipping carriers — to fulfil and track deliveries
  • Email platforms — for transactional and marketing emails
  • Analytics providers — for site performance tracking

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

6. International Data Transfers

As we are based in the UAE and use global service providers, your data may be transferred to and processed in countries outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions — to protect your data in line with GDPR and UK GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order and transaction records are typically retained for a minimum of 6 years for accounting and legal compliance purposes.

8. Your Rights

If you are located in the UK or EU, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your data ("right to be forgotten")
  • Right to restriction — request that we limit how we process your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@yougevityresearch.com. We will respond within 15 days. You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Payment data is handled through PCI-DSS compliant processors and we do not store full card details on our systems.

10. Children's Privacy

Our site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. Contact & Data Controller

Yougevity Research is the data controller for personal data collected through this site. For any privacy-related queries or to exercise your rights, please contact:

Yougevity Research L.L.C-FZ
Dubai, United Arab Emirates
support@yougevityresearch.com