Shipping Info
Last updated: June 2026
We take shipping seriously. Every order is carefully packaged to maintain product integrity in transit and dispatched promptly so your research is never delayed longer than necessary.
Dispatch Times
Orders placed before 2:00pm BST on a business day will be dispatched the same day. Orders placed after 2:00pm or on weekends and bank holidays will be dispatched the next available business day.
Once your order has been dispatched you will receive a confirmation email containing your tracking number so you can monitor your delivery in real time.
Delivery Times
- United Kingdom — 1–2 business days via Royal Mail Tracked
- Europe — 1–3 business days via tracked international service
Delivery times are estimates and may vary due to carrier delays, customs processing, or events outside our control. Tracking information will be provided for all orders.
Cold Chain & Packaging
All orders are shipped in a temperature-insulated pouch designed to protect product integrity during transit. This ensures that your peptides arrive in the same condition they left our facility — fully verified and research-ready.
We recommend transferring products to appropriate storage conditions immediately upon receipt. For best results, store as indicated on your product labels.
European Orders & Customs
We currently ship to the UK and across Europe. For all European orders, please be aware of the following:
- Any customs duties, import taxes, or handling fees levied by your country's customs authority are the responsibility of the recipient.
- Yougevity Research has no control over customs charges and cannot predict or advise on the exact amounts that may apply.
- Customs processing may add additional time to your estimated delivery window.
- It is your responsibility to ensure that importing our products complies with all applicable laws and regulations in your country.
Tracking Your Order
A tracking number will be emailed to you automatically once your order has been dispatched. You can use this to track your delivery directly through the carrier's website.
If you have not received a tracking email within 24 hours of placing your order, please check your spam folder or contact us at support@yougevityresearch.com.
Failed Deliveries & Incorrect Addresses
Please ensure your shipping address is correct at the time of checkout. Yougevity Research is not responsible for orders lost or delayed due to an incorrect address being provided. If a parcel is returned to us due to a failed delivery, we will contact you to arrange reshipment — additional shipping charges may apply.
Questions
If you have any questions about your order or delivery, please contact us at support@yougevityresearch.com and we will get back to you as soon as possible.
