Shipping & Cold-Chain Policy
Cold-Chain Shipping on Every Order:
Peptide potency degrades at room temperature. That's not a disclaimer — it's biochemistry. We built our entire logistics operation around protecting your compounds from the moment they leave our facility to the moment they arrive at yours.
Every order includes:
- Insulated shipping liner (maintains 2–8°C for 48–72 hours)
- Pharmaceutical-grade gel packs (pre-conditioned to 4°C)
- Tamper-evident sealed outer packaging
- Batch number and CoA included in every shipment
Shipping timelines:
- Same-day dispatch on orders before 2:00 PM
- Standard: 1–2 business days
- Express: 1 business day (available at checkout)
If your order arrives warm:
Contact us within 48 hours with your order number and a photo of the packaging. We will assess and replace at no charge if cold-chain integrity was compromised in transit.
Currently shipping: UK & Europe