Shipping & Cold-Chain Policy

Cold-Chain Shipping on Every Order:

Peptide potency degrades at room temperature. That's not a disclaimer — it's biochemistry. We built our entire logistics operation around protecting your compounds from the moment they leave our facility to the moment they arrive at yours.

Every order includes:

  1. Insulated shipping liner (maintains 2–8°C for 48–72 hours) 
  2. Pharmaceutical-grade gel packs (pre-conditioned to 4°C) 
  3. Tamper-evident sealed outer packaging 
  4. Batch number and CoA included in every shipment

Shipping timelines:

  • Same-day dispatch on orders before 2:00 PM
  • Standard: 1–2 business days
  • Express: 1 business day (available at checkout)

If your order arrives warm: 

Contact us within 48 hours with your order number and a photo of the packaging. We will assess and replace at no charge if cold-chain integrity was compromised in transit.

Currently shipping: UK & Europe